All Systems Operational

Uptime over the past 90 days. View historical uptime.
TrackPMS (Property Management System) Operational
90 days ago
99.97 % uptime
Today
TrackPMS BI/Replica Connection Operational
90 days ago
100.0 % uptime
Today
Payment Gateways Operational
90 days ago
100.0 % uptime
Today
Track Payments Operational
90 days ago
100.0 % uptime
Today
Authorize.Net Operational
90 days ago
100.0 % uptime
Today
FreedomPay Operational
90 days ago
100.0 % uptime
Today
SlimCD Operational
90 days ago
100.0 % uptime
Today
Yapstone Operational
90 days ago
100.0 % uptime
Today
Payrix Operational
90 days ago
100.0 % uptime
Today
TrackPulse (Contact Center) Operational
90 days ago
99.97 % uptime
Today
TrackPayments Operational
90 days ago
100.0 % uptime
Today
eCommerce Websites Operational
90 days ago
100.0 % uptime
Today
Booking Engine (Gueststream) Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Channel Management Operational
90 days ago
100.0 % uptime
Today
Airbnb Operational
90 days ago
100.0 % uptime
Today
VRBO Operational
90 days ago
100.0 % uptime
Today
HVMI Operational
90 days ago
100.0 % uptime
Today
Other Services Operational
90 days ago
100.0 % uptime
Today
Esign Documents Operational
90 days ago
100.0 % uptime
Today
Twilio Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 28, 2026
Scheduled - Atlas Booking Engine Security Enhancements - Thursday 10pm CDT
Completed - The scheduled maintenance has been completed.
Aug 28, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 22:00 CDT
Scheduled - We will be performing a security enhancement to the SSL/TLS configuration for our Atlas Booking Engine product.

This update will address weak or obsolete encryption ciphers as part of our ongoing efforts to strengthen the security of our services.

Please note that this change is specific to the Atlas Booking Engine product and will not impact TrackPMS or Payments. No service interruption is expected as a result of this update.

Thank you for your understanding. For questions or concerns, please visit https://support.tracks.com/nc/
Aug 24, 08:00 CDT
Aug 27, 2026
Aug 26, 2026
Weekly Maintenance Window — Wednesday, 10:00 PM – 11:59 PM CDT
Completed - The scheduled maintenance has been completed.
Aug 26, 23:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 22:00 CDT
Scheduled - Each Wednesday at 10 PM CDT, the Track Platform undergoes a routine maintenance window for the deployment of application updates. These updates may include bug fixes, security patches, feature enhancements, and general stability improvements.

No significant downtime is anticipated. Customers may experience short intermittent timeouts lasting up to 5 minutes. Any brief connection interruptions that occur during this window will resolve automatically.

Thank you for your understanding. For questions or concerns, please visit https://support.trackhs.com/hc/
Aug 24, 07:35 CDT
Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026
TrackPMS - Update Caching Services
Completed - The scheduled maintenance has been completed.
Aug 21, 00:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 22:30 CDT
Scheduled - We will be conducting maintenance on Thursday 8/20/2026 at 10:30 PM CST to the Caching infrastructure which supports TrackPMS. As part of the maintenance, we will be implementing updates to improve performance and address any potential caching issues. The maintenance will take approximately 2 hours to complete. We don't anticipate any downtime, but there is a slight potential where customers may experience multiple 1 to 2 minute intervals impacting API and Portal logins to the TrackPMS platform. All connections will re-establish automatically. The Track Platform will remain online during this maintenance.

Note: There are no further actions for our customers.

Affected services include: TrackPMS (API and Portal logins), TrackPulse

Maintenance Window: Thursday, August 20th 10:30 PM – Friday August 21th 12:30 AM CDT

Estimated downtime: Minimal login interruptions can be expected. Multiple 1 to 2 minute intervals impacting Portal and API logins.

We appreciate your understanding. If you have any questions or concerns, please go to https://support.trackhs.com/hc/
Aug 17, 09:29 CDT
Aug 20, 2026
Aug 19, 2026
Weekly Maintenance Window — Wednesday, 10:00 PM – 11:59 PM CDT
Completed - The scheduled maintenance has been completed.
Aug 19, 23:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 22:00 CDT
Scheduled - Each Wednesday at 10 PM CDT, the Track Platform undergoes a routine maintenance window for the deployment of application updates. These updates may include bug fixes, security patches, feature enhancements, and general stability improvements.

No significant downtime is anticipated. Customers may experience short intermittent timeouts lasting up to 5 minutes. Any brief connection interruptions that occur during this window will resolve automatically.

Thank you for your understanding. For questions or concerns, please visit https://support.trackhs.com/hc/
Aug 17, 08:44 CDT
Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

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